The low ROI of Learning & Development programs

Some observations we do when talking to L&D managers in both small and large companies:

1. L&D is still a one-size-fits-all approach in lots of companies. However, employees are not standardized when it comes to L&D needs. This creates situations where people follow training because they have to; it’s part of the standard program. This is a waste of time and money for sure and a missed opportunity for real growth.
2. Moreover, we still see many companies where L&D is still focused on the weaknesses of people (to make them less weak).

1. Before talking about L&D: make sure you know the strengths and talents of your employees. Make people stronger in areas for which they have the talent to become excellent. Talent x effort = great performance; weaknesses x effort = smaller weakness but still a weakness.
2. Go for an à la carte approach: customize the L&D program based on the specific needs. This will motivate employees much more to engage in L&D, and you will see more impact. More impact = higher ROI.