Testimonial mentee Cynthia

Proces management expert Cynthia recently joined a large insurance company as team manager. Together with mentor Natacha, they work on achieving the following goals:

1. Transitioning from expert to people manager
2. More focus on strategy and reporting than on operational stuff
3. Less directive approach, more self-steering of the team
4. Better work-life balance

Natacha: How did you experience the entire mentoring process?
Cynthia: Great.

Natacha: Oof!
Cynthia: Well, it was the first time, an excellent experience. It allowed me to give words to a situation and say things that we know are there but cannot conceptualize and get them out. They were addressed, and it helped a lot in those few months to rethink a situation and make resolutions to improve it.

Natacha: Okay, so verbalization and expressing feelings, yes, we worked a lot on that.
May I ask you what the ultimate return is of this process?

Cynthia: The final result will be a nice change. So it is good guidance in the change and a nice toolbox, perhaps.
Anyway, not maybe, but certainly packs of tools to deal with certain situations that are a bit vague and eventually thin out to give them a guideline again and make it possible to go over it easily.

Natacha: Okay, thank you!
Cynthia: Thank you!