Never underestimate the impact of frustrated leavers

Never underestimate the impact of frustrated leavers

05 October 2021
Gerrit Sarens
Gerrit Sarens
  • 😡 The case of Frances Haugen, who left Facebook, illustrates one of the risks that most companies still completely underestimate: frustrated or angry leavers

    When people leave your company, they can be very frustrated because of
    👿 Bad leadership
    👿 A clash with the company values
    👿 A severe disagreement with management
    👿 A missed promotion
    👿 …

    You might think it's perfectly normal that people leave, and that's probably right.

    However, make sure they leave without frustration or anger.

    🎯 Frustrated or mad ex-employees always spread negative things about your company, which has a destructive impact on your company's reputation.
    🎯 They talk to friends, family, and as many people as they can in their network (suppliers, clients, competitors!) to share their perception of reality.
    🎯 They try to find as many allies as possible against you.
    🎯 This negativity will spread like wildfire and always rebounds as a boomerang.

    I know what I am talking about...

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