RPA Implementation
Your ambition: implementing RPA to take over repetitive administrative tasks. You want your employees to have more time for customer facing activities. You want to be available for your customers 24/7/365.
Mentoring results
300%
operational efficiency improvement
- Team embraces RPA
- Team takes up successfully new roles
- Job satisfaction increases
- Targeted cost reductions achieved
- New RPA implementations are launched
- Mentees becomes mentor
Business Mentor profile
- 30 years experience in ICT Services and Consultancy
- +10 successful IT implementations and digital transformation in diverse corporate environments
- Bridge builder between people and technology
- Innovation evangelist
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1
Phase 1
Scan
Understand the playing field. Connect with company culture and leadership.
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Fix the objectives and how to measure:
- Assist managers to get the buy-in from their teams
- Support managers to deal with the human fear inherent to RPA
- Help managers to manage the impact of RPA and people’s jobs
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Fix the objectives and how to measure:
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2
Phase 2
Test
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Implements hands-on advice:
- Communicate effectively on the impact of RPA
- Empower team members to take up new responsibilities
- Assist team members in their new roles
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Implementation support:
- Start with quick wins
- Eliminate negatives impacting the current culture
- Hands-on collaboration and project execution
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Change course of action if needed:
- Begin small, fail fast, learn & improve
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Implements hands-on advice:
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3
Phase 3
Embed
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- Evaluate impact on the implementation project
- Consolidate successful practices and culture
- Reinforce and reward the new behavior
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